Support

Cosmic Production d.o.o., Split, Croatia.

Cosmic Production is the companion app for Cosmic Production d.o.o., an audiovisual rental and event production company in Split, Croatia. Use it to browse our equipment catalogue, request a rental quote, and track your bookings. This page explains how to get help.

Contact us

The fastest way to reach us is by email — we usually reply within a few hours during business days.

When you write in, please include the email address on your account and, if it's about a specific booking, the booking name or date — it helps us find you faster.

Frequently asked questions

How do I book equipment?
Browse the catalogue, open an item for details, and submit a booking inquiry with your dates and venue. Submitting an inquiry is free and never charges you — our team reviews every request and replies with a quote.

How do quotes work?
After you send an inquiry, we prepare a quote and send you a secure link by email. You can review the price and terms, and accept or decline. Nothing is finalized until you accept.

I can't sign in.
Make sure you're using the same email you signed up with. If you still can't get in, email info@cosmicproduction.hr and we'll help you recover access.

How do I delete my account?
Open the app, go to the Account tab, and tap Delete account. Full details, including what is removed and what we're required to keep, are on our Account Deletion page.

Where is my data and how is it handled?
See our Privacy Policy for what we collect, how we use it, and your rights under GDPR.

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