Meridian Chapters: Hotel Music (Android)
For any question about the app — bug reports, channel requests, billing escalations Google Play could not solve, music licensing letters for your local PRO — email support@meridianchapters.com. We aim to reply within two business days, in English, Croatian, or German.
I subscribed but the channel won’t play. Force-quit and reopen the app, or pull down to refresh on the channel grid. Subscriptions are verified via Google Play; if the entitlement is taking time to propagate, give it a minute and try again. Still stuck after a restart? Email us — include the channel name.
How do I cancel? Open the Google Play Store app on your device, tap your profile picture → Subscriptions → pick the channel → Cancel subscription. You will keep access until the end of the current billing period.
Refund? Google Play handles all refunds. The fastest route is play.google.com/store/account/subscriptions → pick the subscription → Report a problem. If Google declines and you believe the charge was an error, email us with the order number and we will help escalate.
The app drains my battery / makes my device hot. Background audio uses CPU and network steadily; that is expected for any streaming player. Newer Android versions show a persistent media notification — that is the system, not the app, keeping playback alive. To stop, just tap the pause button in the notification.
Can I use this in my hotel/cafe/spa/restaurant? Yes — that’s exactly what the app is for. The music is royalty-free for in-venue background playback. See the Terms of Service for the licensing details and PRO reporting note.
Why do I only get a 30-second preview? Each channel offers one free 30-second preview every 24 hours so you can hear the vibe before subscribing. If you want continuous playback, subscribe to that channel monthly or yearly.
Cosmic Production d.o.o., Zagrebačka 13, 21000 Split, Croatia (OIB: HR67085310627). Director: Ivan Boban.