Support

WiFi QR — We're here to help

Need help? Contact us directly:

Email: ivan@cosmicproduction.hr

We typically respond within 24 hours.

Frequently Asked Questions

How do I generate a WiFi QR code?

Open the App and enter your WiFi network name (SSID) and password. Select the security type (WPA/WPA2 or WEP), or choose an open network without a password, then tap the generate button. Your QR code will be created instantly on your device. You can then share it with others so they can connect to your network by scanning the code.

How do I share my WiFi with others?

After generating a QR code, you can share it in several ways: show the QR code on your screen for others to scan, save the QR code image to your photo library, or share it directly via Messages, AirDrop, email, or any other sharing method available on your device.

What is WiFi QR Premium?

WiFi QR Premium is an optional one-time purchase that unlocks unlimited saved networks, full-screen Guest Mode, premium QR color themes, and an ad-free experience. Premium is a single payment — there are no subscriptions or recurring charges. Once purchased, premium features are yours to keep permanently.

How do I restore my purchase?

If you have previously purchased WiFi QR Premium and need to restore it (for example, after reinstalling the App or switching devices), open the App and tap "Restore Purchases" in the settings or premium section. Make sure you are signed in with the same Apple ID you used for the original purchase. The restoration process is handled by Apple and requires an active internet connection.

Is my WiFi password safe?

Yes. WiFi QR processes everything locally on your device. Your WiFi password is never sent to any server or third party. QR codes are generated entirely on your device without any network communication. Your credentials remain private and under your control at all times.

Why do I enter the network name manually?

WiFi QR is designed to keep everything simple and local on your device. Enter the WiFi network name (SSID) exactly as it appears on your router or in your existing WiFi settings, then add the password and generate the QR code.

Why do I sometimes see an ad before Guest Mode?

In the free version, WiFi QR may offer a one-time Guest Mode unlock after you choose to continue with a rewarded ad. Before the ad starts, the App clearly explains the reward and lets you skip it. If you prefer not to see ads, WiFi QR Premium removes them and unlocks Guest Mode permanently.

Where can banner ads appear?

In the free version, WiFi QR may show a banner ad on selected screens such as the Home or Saved Networks areas. We do not place banner ads over the QR code itself or in a way that blocks the core QR creation flow.

Can I change my ad privacy choices later?

Yes. If privacy options are required in your region, WiFi QR shows a privacy options entry in the Settings screen so you can review or update your choices later.

How do I request a refund?

All purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID. Select the purchase and follow the instructions to submit your refund request.

Still Need Help?

If your question is not answered above, please don't hesitate to reach out to us at ivan@cosmicproduction.hr. We're happy to assist you.